Before submitting a support ticket, please be sure to check the “Q & A“, as it provides access to the most common support questions that we receive.
If your question can not be answered there, please click the “Submit a Ticket” and one of our staff will get back to you as soon as possible. Once you submit a support ticket, via the online portal, you will be redirected to a page that provides you the details of the ticket. Please ensure that you copy down the ticket ID number for future reference.
Within 10 minutes, you should receive an automated confirmation message in your email inbox. This message confirms that we have not only received your ticket but also ensures that you are receiving our responses. If you do not get a response in your inbox within 10 minutes, please be sure to check your spam folder. The message will come from “NOREPLY @ quantum-self.com”.
IMPORTANT: We respond to all tickets within 24 hours.